Shipping & Discounts

Standard Shipping Charges are:

Standard shipping is by our elected supplier and is chargeable at cost.

Discounts Available

Orders over $500 receive a 5% DISCOUNT


Goods are shipped via UPS or U.S.P.S depending on the destination and quantity ordered, shipping times can vary depending on destination and time of year and cannot be guaranteed.


Your Cancellation Rights

Under the distance selling regulations you have the right to cancel this contract provided you contact us within 7 working days after the day on which you receive the products.

Please follow our Returns procedure below to obtain a refund.


Returns Procedure: Please return your goods in an unused condition in their original packaging with a copy of the original invoice and reason(s) for return, to:

iLEX Healthcare Products LLC

50 Brigham Hill Road




Please obtain proof of posting.

A refund will be arranged, please allow 2 weeks from collection or posting for us to credit your account. We will refund the debit or credit card of the person who originally placed the order.